September 16, 2021

September 14, 2021 – Arizona AG Announces Settlement With StubHub, Inc.

PHOENIX – Arizona Attorney General Mark Brnovich announced today that his office (AGO) reached a settlement agreement with StubHub, Inc., regarding ticket refunds from cancelled events due to COVID-19. The agreement with one of the largest ticket resellers in the country secures nearly $2 million in cash refunds for Arizona consumers and over $250,000 worth of account credits for Arizona consumers who chose that form of restitution.

Today’s settlement with Stubhub follows Attorney General Brnovich’s October 2020 settlement with Ticketmaster. As part of the Ticketmaster settlement, the AGO helped secure over $71 million in refunds for consumers who purchased tickets to Arizona live events that were cancelled, postponed, or rescheduled due to the COVID-19 pandemic.

If you believe you have been the victim of consumer fraud, you can file a consumer complaint by visiting the Attorney General’s website. If you need a complaint form sent to you, contact the Attorney General’s Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the Phoenix and Tucson metro areas at (800) 352-8431.


Read the Press Release

File a Consumer Complaint with the AG